Building on the global success of our Crossroads range of instruments, our design team have created a whole new range of guitars, inspired by the cosmetic of 1940/50s era US instruments with the class leading constructional signature of Michael Sanden and
Building on the global success of our Crossroads range of instruments, our design team have created a whole new range of guitars, inspired by the cosmetic of 1940/50s era US instruments with the class leading constructional signature of Michael Sanden and the Tanglewood artisanal team.
Every Blackbird model is carefully braced to provide a tight bottom end bass note and clear rich high spectrum resonance.
We have bound each model in vintage ivory ABS materials to provide the look of Bakelite from the 40s, and though this wont affect the sound, it certainly helps give provenance to the historic look our design team wished to capture, and to our mind, they have done a wonderful job.
We have both traditional acoustic models and stage ready electro acoustic versions available, all featuring the outstanding new Tanglewood Premium Plus Eq system as standard equipment.
The rich smoky charcoal stained finish we have christened Smokestack Black and we hope, amongst the range you will be able to choose your own favourite!
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At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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